Terms and Conditions
What this Agreement Covers
This Agreement governs your use of famsy-stores.com and the Famsy Stores service (the "Service") in which Famsy Sdn Bhd is the sole proprietor. The Service permits customers that have an appropriate relationship either with: (i) institutions of higher learning, fraternal organizations, honor societies and other collegiate groups (collectively, "Institutions"); (ii) corporations and small businesses; (iii) elementary and secondary schools; or (iv) other organizations, to design and purchase custom merchandise properly describing that relationship. You understand that by using the Site and the Service, you have agreed to the terms and conditions of this Agreement and you agree to use the Site and the Service solely as provided in this Agreement.
Intellectual Property Rights of Famsy Stores and Third Parties
Famsy Stores is committed to the appropriate and legal use of the intellectual property of others, and we require our users to behave similarly. Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs and written and other materials that appear on the Famsy Stores Site (collectively the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Famsy Stores.
Famsy Sdn Bhd is the owner of the Famsy Stores trademark; other trademarks made available through this Site, including logos, slogans, color schemes and design trademarks, are licensed for use by Famsy Stores from Institutions and other third parties (the "Licensed Marks"). By using the Famsy Stores Site, you agree to limit your use of Licensed Marks to uses that are directly related to such third parties and to comply with any restrictions or conditions imposed on the use and access of the Licensed Marks by the third parties. Famsy Stores will notify you of such terms if your usage is in violation of such terms.
Generally, products created using images available on the site should not be resold commercially. In the event that you wish to resell such products, you agree to contact Famsy Stores and verify the legality of reselling such products prior to doing so. Designs created using the text tools and images available through the site are in no way the exclusive property of the customers who assemble such designs. Famsy Stores retains the right to display such designs or offer them (or variations of such designs) to other customers.
Additionally, Famsy Stores has the sole discretion to reject any order that it considers libelous, defamatory, obscene, profane (according to standards established by Malaysian law), portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, disability or national origin, containing explicit sexual content or is otherwise inappropriate for Famsy Stores production.
You agree to not use Famsy Stores's Service to create any material that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, or that infringes on any patent, trademark, trade secret, copyright or other proprietary rights of any third party.
All pricing on famsy-stores.com is in Malaysian Ringgit (RM MYR)
Famsy Stores accepts online payment via credit card or debit card. All payments sent electronically shall be securely transmitted using Secure Socket Layer ("SSL") technology.
Famsy Stores may also accept payment via check or purchase order. Qualified Institutions (such as Purchasing Offices) wishing to establish group accounts and utilize purchase orders may set up special payment options by contacting Famsy Stores.
Famsy Stores will begin processing orders immediately upon verification that payment has been received.
Famsy Stores's orders are generally delivered within 5-10 business days. Customers who are concerned about meeting deadlines should contact us.
Famsy Stores goes to great lengths to ensure that all orders are filled accurately and on time and are of the highest quality. Accordingly, Famsy Stores accepts returns and will refund payment if and when customers are disappointed by Famsy Stores merchandise for one of the following reasons: (a) the blank items themselves are materially flawed; (b) the quality of the decorating (i.e., the printing quality) is below a reasonable range of expectations; or (c) the design of the final product is materially different from the final design submitted by the customer.
Famsy Stores strives to provide the best possible prints however we can not guarantee Pantone colour matching or exact colour matching with all designs. Colours may vary due to inks, design files, garment colours and fabrics.
Limit of Famsy Stores's Responsibility
Famsy Stores will be responsible for acting only on those instructions sent to Famsy Stores that actually are received and does not assume responsibility for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of any orders you send. Famsy Stores is not responsible for any losses or delays in transmission of orders arising out of the use of any Internet Access Service Provider or caused by any browser software or any computer virus or related problem that may be attributable to services provided by any Internet Access Service Provider. Famsy Stores is not responsible should you give incorrect instructions or if your credit-card payment is not processed by your credit-card company.
The information and materials contained in this Site, including text, graphics, links or other items, are provided "as is", "as available". Famsy Stores does not warrant the accuracy, adequacy or completeness of the information and materials on the Site and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose or freedom from computer virus, is given in conjunction with the information and materials.
In no event will Famsy Stores be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Famsy Stores, or representatives thereof, are advised of the possibility of such damages, losses or expenses.
You agree to defend, indemnify and hold Famsy Stores and its affiliates harmless from and against any and all claims, damages, costs and expenses, including reasonable attorneys' fees, arising from or relating to your use of Famsy Stores's Site and the Service, your violation of this Agreement, or your violation of any rights of another.
This Agreement shall be governed by the laws of the Government of Malaysia.